Privacy Policy
Last updated: March 17, 2026
PharmaPulse ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the PharmaPulse mobile and web application.
1. Information We Collect
- Account information: Name, email address, phone number, and pharmacy/business details provided during registration.
- Business data: Inventory, invoices, patient records, prescription data, GST information, and financial records you enter into the app.
- Device information: Device type, operating system, and app version for support and analytics purposes.
- Usage data: Features used, session duration, and crash reports to improve the app.
2. How We Use Your Information
- To provide, operate, and maintain the PharmaPulse platform.
- To process billing, invoicing, and GST compliance features.
- To send important account and service notifications.
- To improve our services and develop new features.
- To comply with legal obligations under Indian law.
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our platform (e.g., cloud hosting, payment processors) under strict confidentiality agreements.
We may disclose information when required by law, court order, or government authority under applicable Indian regulations.
4. Data Security
We implement industry-standard security measures including encryption, role-based access control, and secure data transmission (HTTPS/TLS) to protect your information. However, no method of transmission over the internet is 100% secure.
5. Patient & Health Data
Any patient health data stored in PharmaPulse is used solely for the purpose of pharmacy management by the registered pharmacy. We do not use patient health data for advertising or share it with third parties without explicit consent.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.
7. Your Rights
- Access and review the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and data.
- Withdraw consent for data processing where applicable.
8. Children's Privacy
PharmaPulse is intended for use by pharmacy professionals and businesses. We do not knowingly collect personal information from individuals under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via the app or email. Continued use of the app after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at: